Accessibility Information
Last updated: August 31, 2026
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1. Scope
CURREX GmbH is committed to making its online store and digital services accessible and usable for everyone.
This accessibility information applies to the CURREX online store at:
as well as for the related features that enable consumers to purchase CURREX products through the online store.
These include, in particular:
- navigation and the information provided through the online store;
- the product presentation and product information;
- the product search feature;
- the shopping cart;
- the ordering process and checkout;
- the selection of shipping and payment methods;
- customer communications related to an order; and
- Other functions necessary for the conclusion and performance of a consumer contract through the online store.
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2. Online Store Provider
The online store is operated by:
CURREX GmbH
Große Elbstraße 86
22767 Hamburg
Germany
Managing Directors: Dennis Voß, Sean Williams
Commercial Register: Hamburg Local Court
Commercial Register Number: HRB 89496
VAT ID Number: DE235922386
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3. Legal Basis
In Germany, the accessibility requirements for e-commerce services are governed by the Act on Strengthening Accessibility (BFSG) and the Ordinance on Accessibility Requirements for Products and Services (BFSGV).
The BFSG transposes the requirements of European Directive (EU) 2019/882, commonly referred to as the European Accessibility Act (EAA), into German law.
The requirements for services in electronic commerce include, among other things, the accessible design of the digital functions essential to the conclusion of a contract, as well as the identification, security, and payment functions, to the extent that these are part of the service.
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4. Description of Our Services
CURREX offers consumers the opportunity to purchase insoles and other products through its online store.
Through the online store, users can, in particular:
- 1. View products and access product information;
- 2. Select products based on various criteria;
- 3. Add products to the shopping cart;
- 4. review and modify your order;
- 5. Place an order through the online checkout;
- 6. Enter and/or select payment and shipping information;
- 7. complete an order; and
- 8. Receive information about your order.
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5. Accessibility Requirements
CURREX is working to ensure that people with various disabilities can reliably access, navigate, understand, and use the online store.
In doing so, we take into account the applicable legal requirements as well as the relevant technical standards for accessibility.
For the technical implementation of accessibility, we rely in particular on:
EN 301 549and the requirements contained therein, which apply to web content and web-based applications.
To the extent that it is relevant for assessing accessibility, we also take into account the requirements of the Web Content Accessibility Guidelines (WCAG).
Target WCAG Conformance Level: WCAG 2.1 Level AA / WCAG 2.2 Level AA
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6. Accessibility of the Online Store
In particular, we are working to ensure that:
- Content can be accessed using common assistive technologies;
- key functions can be operated using the keyboard;
- Controls and links are clearly and understandably labeled;
- Headings and content are logically structured;
- Forms and input fields are clearly labeled;
- Error messages and notifications are clearly visible and easy to understand;
- Information is not conveyed exclusively through color;
- there is sufficient color contrast;
- Images and other relevant non-text content have appropriate text alternatives;
- Content can be enlarged without losing essential information or functionality;
- the ordering and checkout process is as accessible as reasonably possible; and
- the identification, security, and payment functions required for a purchase are accessible, to the extent that these functions are part of the online store.
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7. Accessibility of Product Information
To the extent that the relevant business entities provide us with information regarding accessibility, we make information about the accessibility of the products offered through the online store available to consumers.
The availability and scope of this information may vary depending on the product and the applicable legal requirements.
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8. Current Status of Accessibility
Test in progress
We are currently still in the process of assessing the accessibility of our online store.
CURREX is working to implement the requirements of the BFSG and the BFSGV, as well as to identify and eliminate existing barriers.
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9. Known Accessibility Limitations
To the best of our current knowledge, there are no known significant accessibility limitations. We continuously review and improve the accessibility of our online store.
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10. Accessibility Testing
The accessibility of our online store was last checked on August 25, 2026.
The audit was conducted by:
CURREX INTERNAL TEAM
The audit included, among other things:
- Navigation
- Product Pages
- Search
- Shopping cart
- Checkout
- Forms
- Keyboard Controls
- Screen Reader Compatibility
- Color contrast
- Zoom/Responsive Display
- Payment Features
Assessment Criteria/Methodology:
EN 301 549 VERSION
WCAG 2.1 Level AA / WCAG 2.2 Level AA
The next exam is scheduled for October 1, 2026.
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11. Feedback and Contact Regarding Accessibility
We welcome your feedback if you encounter any accessibility issues while using our online store.
If you are having trouble accessing content or features, or if you need information in an accessible format, please contact us:
CURREX GmbH
Große Elbstraße 86
22767 Hamburg
Germany
Email: support@currex.com
Phone: +494041346060
If possible, please let us know:
- which page or feature is affected;
- what barrier you have identified;
- what assistive technology or other assistive devices you used; and
- what kind of support you need.
To report a barrier, you do not need to provide any information about your disability.
We strive to respond to inquiries regarding accessibility within [5] business days.
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12. Alternative Ways to Contact Us
If you are unable to access a specific feature of the online store due to an accessibility barrier, please contact us directly.
We will then determine how we can provide you with the information or allow you to use the service in question in another appropriate way.
Contact: support@currex.com / +49 40 41346060
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13. Third-Party Providers and External Content
The online store may use technical components, payment services, embedded content, or other third-party services.
To the extent that such components are part of the e-commerce services provided by CURREX, we take their accessibility into account within the scope of our legal obligations and technical capabilities.
Third-party websites and services that are outside our scope of responsibility may be subject to their own accessibility requirements and their own accessibility statements.
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14. Updates to This Accessibility Information
We regularly review this accessibility information and update it whenever there are changes to the online store, the services we provide, applicable legal requirements, or the underlying technical standards.
This accessibility information was last updated on: August 27, 2026
CURREX GmbH
Große Elbstraße 86
22767 Hamburg
Germany
Accessibility contact: support@currex.com
Effective as of: August 28, 2026